FAQs
Only EPA registered products can disinfect equipment
2XL has been supplying GymWipes® to fitness centers for over 20 years. GymWipes® are the original, #1 best-selling towelettes on the market. We pride ourselves on innovative new products that solve our customers’ cleaning needs. Although GymWipes® have been duplicated and imitated throughout the globe, GymWipes® Professional and GymWipes® Antibacterial will always be the best towelettes that provide the most value to the fitness industry.
We do not recommend that you add any other chemicals or solutions to the towelettes. Doing so could cause a hazardous chemical reaction that could have dangerous consequences.
Only 2XL® disinfectants are EPA registered to kill bacteria, viruses, and fungi. The following 2XL® Products are EPA registered:
- 2XL GymWipes® Antibacterial Fast 4
- 2XL Antibacterial Force® Disinfecting Wipes
- 2XL Force2® Disinfecting Wipes
- 2XL Antibacterial Revolution Wipes
- 2XL No Rinse Food Service Sanitizing Wipes
Most 2XL® towelettes are made from Quat-based formulas.
2XL® towelettes are made from air-laid, spunlace, and white substrate materials.
2XL GymWipes® Professional is a general cleaning towelette that removes dirt, sweat, dust, fingerprints, and other forms of grime from surfaces and equipment. It does not kill bacteria, viruses, or fungi.
All 2XL® stands are made from heavy-duty stainless steel and are specially designed to not rust.
2XL® towelettes should be the only product used with the stands. If your 2XL® stand is starting to rust, it could be because you are using a different brand of products and the formula contains a chemical that is corroding the stainless steel. It is recommended that you use 2XL® towelettes inside 2XL® stands and dispensers to avoid this problem.
You can find the SDS Sheet under the Info & Guides tab.
Only 2XL® hand sanitizing products are FDA approved to remove 99.9% of common germs on hands and skin. The 2XL sanitizing products that are FDA approved are:
- Mega Roll® Hand Sanitizing Wipes
- Advantage® Hand Sanitizing Wipes
- Alcohol-Free Hand Sanitizing Wipes
GymWipes® Antibacterial is EPA registered to kill over 40 pathogens on surfaces and equipment while GymWipes® Professional is not.
GymWipes® Professional is a general cleaning wipe that removes dust, dirt, fingerprints, and other forms of grime from surfaces and equipment. GymWipes® Professional is not EPA registered or FDA approved to kill or remove germs and bacteria.
2XL hand sanitizing towelettes are FDA approved to remove 99.9% of common germs on hands and skin. We recommend using products that are designed for use on skin such as Mega Roll® Hand Sanitizing Wipes, Alcohol-Free Hand Sanitizing wipes, Performance Body Cloths wipes, and Advantage® Hand Sanitizing wipes.
To dispose of 2XL® products, we recommend discarding them in the trash rather than flushing them. For additional disposal information, please review the label placed on 2XL® products.
All 2XL® products are delivered in a sealed bag and/or bucket designed to prevent leaking and retain moisture for maximum efficacy. If you find that your products are drying out, it could be for a few reasons:
- If your towelettes are drying out and you have them in a stand or dispenser, you may have taken them out of the bag and placed them inside the dispenser. Please keep products in the bag when using them inside of stands and dispensers. Thread the towelettes through the hole while keeping the roll itself inside the bag. This will keep them from drying.
- If your products are left open or exposed and are not sealed or inside a bucket, this will cause them to dry out. When storing or displaying towelettes, it’s best to have them inside a bucket or a 2XL stand.
- If your towelettes are in a bag and are still drying out, there could be a hole in the bag or the bag may not be sealed properly to prevent them from drying.
Return Policy & Refund Policy
If for any reason you’re not satisfied with your purchase, we’re here to help. Please see below for information on our return and refund policies.
Returns
We accept returns that are unopened, in resalable condition, and in the original packaging. Product may be returned up to 30 days from the day your order(s) is processed.
Credits/Refunds
Once a product is received, we will inspect the item(s) and notify you about the status of your refund and/or credit within 7 business days. We will initiate a refund in the form of a credit* on your account for future use or a refund to the original method of payment.
*Returns that are less than a case will be issued a credit on the account.
Shipping
The cost to return the item(s) is not the responsibility of 2XL Corporation. Returns are subject to a 15% restocking fee. Please advise in advance so that a return authorization (RA) number may be issued. This will alert our warehouse to expect the return of your item(s).
Contact Us
If you have any questions on how to return your item(s) to us, contact us at info@2xlcorp.com or via phone at 708-435-4000.